Passenger Services
Special Assistance
Support arranged before you travel.
Request mobility, medical, family or dietary support for an Aer Blue journey before departure.
What's included
- Airport mobility support
- Family travel assistance
- Dietary requests
- Medical equipment coordination
How it works
- 1Tell usExplain the assistance required.
- 2ConfirmOur team coordinates the request.
- 3PrepareReceive clear airport guidance.
- 4TravelAssistance teams meet you as arranged.
Common questions
When should I request help?
Please contact us at least 48 hours before departure.
Can I bring mobility equipment?
Yes, subject to aircraft safety and stowage limits.