Legal

Refunds & Cancellations

How eligible Aer Blue ticket and charter refunds are calculated and processed.

Air tickets

Refundability is determined by the fare rules of the ticket. We process eligible refunds within 7 business days of airline authorisation.

Private charter

Charter cancellation charges are stated in the approved aircraft quotation.

Ancillary services

Refundability of seats, baggage and other extras follows the conditions shown at purchase.

How to cancel

Call +44 (0) 1242 700 725 or email reservation@aerblue.uk quoting your AB booking number.

Aer Blue · Dj Coulter & Associates Limited, 7 Clarence Parade, Cheltenham, Gloucestershire, GL50 3NY · +44 (0) 1242 700 725